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Contact information

At Ann's Beauty, your satisfaction is our priority. Whether you have questions about your order, need assistance with a product, or simply want to get in touch, our Customer Support team is here to help.

We strive to respond to all inquiries as quickly as possible and provide the best shopping experience for our customers worldwide.


Customer Support

Email: support@annsbeauty.com

Our support team is available to assist with:

  • Order status and tracking
  • Shipping inquiries
  • Returns and refunds
  • Product information
  • Payment questions
  • General customer support

We aim to respond to all emails within 24–48 business hours.


Business Address

Ann's Beauty
1156 Pondcypress Dr
Montgomery, Alabama 36117
United States


Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Central Time)

Saturday & Sunday
Closed

Messages received outside of business hours will be answered on the next business day.


Order Support

If you are contacting us about an existing order, please include:

  • Your full name
  • Order number
  • Email address used during checkout
  • A brief description of your inquiry

Providing this information helps us resolve your request more quickly.


Product Questions

Need help choosing the right skincare product?

Our team is happy to answer questions about:

  • Product ingredients
  • Product usage
  • Application recommendations
  • Order assistance
  • General product information

Please note that our recommendations are for informational purposes only and should not be considered medical advice.


Returns & Refunds

If you wish to request a return or report a damaged or incorrect item, please email us at:

support@annsbeauty.com

Be sure to include your order number and any relevant photos so we can assist you promptly.


We're Here to Help

At Ann's Beauty, we believe that exceptional customer service is just as important as exceptional skincare. We are committed to providing friendly, reliable support and ensuring every customer has a positive shopping experience.

Thank you for choosing Ann's Beauty. We appreciate your trust and look forward to serving you.