At Ann's Beauty, we are committed to delivering your skincare and beauty products safely and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your orders.

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Order Processing

All orders are processed within 1–2 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, where available.

Please note that processing time is separate from shipping time.

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Shipping Destinations

Ann's Beauty proudly ships to customers worldwide.

If your country is available during checkout, we can ship your order to your location.

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Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

United States

• Standard Shipping: 5–10 Business Days

International Orders

• Standard International Shipping: 7–15 Business Days

Please note that these delivery estimates are provided for reference only and may vary depending on your location, customs processing, carrier operations, weather conditions, or other unforeseen circumstances.

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Shipping Costs

Shipping charges are calculated at checkout based on:

• Delivery destination
• Shipping method selected
• Order weight and size

Any applicable shipping fees will be displayed before you complete your purchase.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after shipment.

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Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by your local customs authority and are the responsibility of the customer.

Ann's Beauty is not responsible for customs delays or additional import fees charged by your country.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or undeliverable.

Ann's Beauty is not responsible for orders lost due to incorrect shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately before your order has been processed.

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Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays can occasionally occur due to circumstances beyond our control.

These may include:

• Severe weather conditions
• Customs inspections
• Carrier delays
• Peak holiday seasons
• Natural disasters
• Transportation disruptions

Ann's Beauty is not responsible for shipping delays caused by third-party carriers or customs authorities.

If your package appears to be significantly delayed, please contact our support team and we will gladly assist you.

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Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged product
• Photos of the shipping package
• A brief description of the issue

Our team will review your request and work toward an appropriate resolution.

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Undeliverable or Returned Packages

If an order is returned to us due to:

• Incorrect address
• Failed delivery attempts
• Refused delivery
• Unclaimed package

the customer may be responsible for any additional shipping charges required to resend the package.

Shipping fees already paid are generally non-refundable unless the return resulted from our error.

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Order Changes & Cancellations

Orders can only be modified or canceled before they enter processing.

Once an order has been processed or shipped, we are unable to make changes to the shipping address, shipping method, or order contents.

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Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

Ann's Beauty
1156 Pondcypress Dr
Montgomery, Alabama 36117
United States

Email: support@annsbeauty.com

We appreciate your trust in Ann's Beauty and are committed to providing a reliable, secure, and seamless shipping experience for customers around the world.